Ride with ease knowing that TripCheck is on the clock. Active for both Driver-partners and riders, TripCheck is a feature that uses an algorithm to detect if your trip has stopped for an unusual period of time, or if your trip has been going on for longer than expected.
Should TripCheck detect anything unusual during your trip, you will receive a real-time TripCheck notification allowing you to swiftly activate our Safety Toolkit, the SOS button, or contact us by tapping on “Go to Safety”. Everything okay? Simply let us know by tapping “I’m OK”.
TripCheck has been enabled by default to help ensure the safety of the DiDi rider and Driver-partner community. Should you wish to stop receiving TripCheck notifications, head to the “Safety Toolkit” in your app, tap the “TripCheck banner” and “Unselect”.