Community Guidelines

Introducing DiDi Sal

Stay safe with Sal, your in-trip pal We’re constantly working hard to improve the safety of our users. That’s why we’re introducing ‘DiDi Sal’, a…
Read More

COVID-19 | DiDi Reduces Services-fees To 5%

Our Plan to Support Driver-Partners At DiDi we are committed to safeguarding you and the wider driver-partner and rider community during this period of uncertainty.  DiDi Reduces Services-fees…
Read More

COVID-19 | Ride Safe, Ride Kind.

Current as of 9:23AM AEDT 18 March 2020 Support Driver IncomeDriver-partners earn 95% of your fare* To help drivers maintain their earnings during this period when…
Read More

Drive safe.

We look out for each and every member of our community to ensure all drivers and riders feel comfortable, respected, and at ease, while using…
Read More

Ride safe, arrive safe.

We are committed to looking out for each and every member of our community to ensure all drivers and riders feel comfortable, respected, and at…
Read More

Community Guidelines

We want to look out for each and every member of our community. The following guidelines are meant to ensure that drivers and riders will…
Read More

COVID-19

COVID-19 | DiDi Reduces Services-fees To 5%

Our Plan to Support Driver-Partners At DiDi we are committed to safeguarding you and the wider driver-partner and rider community during this period of uncertainty.  DiDi Reduces Services-fees…
Read More

COVID-19 | Ride Safe, Ride Kind.

Current as of 9:23AM AEDT 18 March 2020 Support Driver IncomeDriver-partners earn 95% of your fare* To help drivers maintain their earnings during this period when…
Read More

DiDi Advance

Guide to: Level Extension

DiDi is trialling a new Level Extension feature on DiDi Advance. Level Extension is a feature that allows you to rejoin at a minimum Gold…
Read More

DiDi Advance Eligibility

Is DiDi Advance free? There’s no fee for joining DiDi Advance – all approved driver-partners nationally will join automatically. Are there eligibility requirements? No, all…
Read More

Guide to: Quests & Tips

What are DiDi Advance Quests?  Every Monday driver-partners on the program will receive a set of Quests to complete in the DiDi Driver app. The…
Read More

Determining your Level

With DiDi Advance, your program level is determined based on your Quest performance from the previous week. Your level for the consequent week is always…
Read More

Earning with DiDi Advance

DiDi Advance works in weekly cycles, with each week determining your DiDi Advance level and its corresponding Services Fee, app features and bonus perks for…
Read More

Accessing Rewards

How do I get access to my rewards? Some rewards will automatically be applied to your account when you reach the appropriate level. These include…
Read More

Terms & Conditions