Community Guidelines
Stay safe with Sal, your in-trip pal
We’re constantly working hard to improve the safety of our users. That’s why we’re introducing ‘DiDi Sal’, a new …
Our Plan to Support Driver-Partners
At DiDi we are committed to safeguarding you and the wider driver-partner and rider community during this period of uncertainty.
DiDi Reduces Services-fees To 5%
All …
DiDi has created a USD 10 million relief fund to support driver-partners who are affected by COVID-19.
The fund will be available to DiDi drivers …
Current as of 9:23AM AEDT 18 March 2020
Support Driver IncomeDriver-partners earn 95% of your fare*
To help drivers maintain their earnings during this period when people are …
Current as of 11.59pm on Saturday 28 March
For Riders
As per Australian Government regulations, from 11.59pm on Saturday 28 March, all returning overseas travellers are required …
We look out for each and every member of our community to ensure all drivers and riders feel comfortable, respected, and at ease, while using …
We are committed to looking out for each and every member of our community to ensure all drivers and riders feel comfortable, respected, and at …
We want to look out for each and every member of our community. The following guidelines are meant to ensure that drivers and riders will …
COVID-19
Our Plan to Support Driver-Partners
At DiDi we are committed to safeguarding you and the wider driver-partner and rider community during this period of uncertainty.
DiDi Reduces Services-fees To 5%
All …
DiDi has created a USD 10 million relief fund to support driver-partners who are affected by COVID-19.
The fund will be available to DiDi drivers …
Current as of 9:23AM AEDT 18 March 2020
Support Driver IncomeDriver-partners earn 95% of your fare*
To help drivers maintain their earnings during this period when people are …
Current as of 11.59pm on Saturday 28 March
For Riders
As per Australian Government regulations, from 11.59pm on Saturday 28 March, all returning overseas travellers are required …
DiDi Advance
DiDi is trialling a new Level Extension feature on DiDi Advance.
Level Extension is a feature that allows you to rejoin at a minimum Gold …
26 May 2020
DiDi Advance to resume 15 June
Dear driver-partners,
I hope you and your loved ones are safe and well.I want to take this opportunity to …
How are my completion rate and acceptance rate calculated?
Your Acceptance Rate (“AR”) is the percentage of trip requests you accept, whether or not you complete …
Is DiDi Advance free?
There’s no fee for joining DiDi Advance – all approved driver-partners nationally will join automatically.
Are there eligibility requirements?
No, all driver-partners nationally will …
What are DiDi Advance Quests?
Every Monday driver-partners on the program will receive a set of Quests to complete in the DiDi Driver app. The completion …
With DiDi Advance, your program level is determined based on your Quest performance from the previous week. Your level for the consequent week is always …
DiDi Advance works in weekly cycles, with each week determining your DiDi Advance level and its corresponding Services Fee, app features and bonus perks for …
How do I get access to my rewards?
Some rewards will automatically be applied to your account when you reach the appropriate level. These include the …
Terms & Conditions
COMPETITION INFORMATION
March 2020 Perth RRR
Competition – Top 10 referrers
win 20 x $10 Express Vouchers (12:00am (AWST) 1 March 2020 – 11:59pm
(AWST) 31 March 2020)
…
Competition Information
Eligibility: This competition is only open to registered driver-partners of DiDi in DiDi’s geographical area of operations in Melbourne and Geelong.
Competition Period: The competition …
