Stay safe with Sal, your in-trip pal
We’re constantly working hard to improve the safety of our users. That’s why we’re introducing ‘DiDi Sal’, a new in-trip safety assistant that works together with existing safety features to help keep you safe. While DiDi Sal is only available in Brisbane for now, we’re looking forward to introducing it to the rest of Australia soon.
Find out more about DiDi Sal below.
What DiDi Sal Can Do:
Other Safety Features
SOS Button
Contact ‘000’ in an emergency, or if you ever feel unsafe
Unmatch Drivers
Unmatch with any driver you feel wasn’t up to scratch and they’ll no longer receive your trip requests
Share Trip
Share your trip details with your friends and family with the tap of a button
Private Numbers
Anonymised phone numbers allow you to contact the driver without your real number being shown
Hidden Addresses
To protect your personal information, your specific pickup and dropoff address is hidden once the trip ends
Driver Screening
To ensure all DiDi drivers are of the highest quality, they’re required to pass a series of safety verifications and background checks
Facial Verification
Matches a picture of your driver against their approved profile picture to make sure that it’s not someone else driving
TripCheck
If anything unusual is detected during your trip, you’ll receive a notification. If there is a problem, our safety toolkit and SOS button will be made available
