What are DiDi Advance Quests?
Every Monday driver-partners on the program will receive a set of Quests to complete in the DiDi Driver app. The completion of these Quests will determine your Level on DiDi Advance for the following week.
Driver-partners can expect to receive the following three quests:
1. Weekly Total trips
The total number of trips completed in the current week from 12am Monday to 11:59pm Sunday.
2. Weekly Acceptance Rate (AR)
(Total trips accepted ÷ total trips received) over a one week period.
Note: If you let trip requests time-out or decline incoming requests your AR will be affected. Your AR is not affected if the rider declined within a certain time-frame from making the trip request.
3. Weekly Completion Rate (CR)
(Total trips completed ÷ total trips accepted) over a one week period.
Note: Trips cancelled by either you or riders may affect your CR. Your CR is not affected if you decline a trip before rider accepting, but your Acceptance Rate (AR) will be.
To view your Quests, head to the DiDi Driver app and navigate to the DiDi Advance – My Level page.
How do I reach a different level?
You need to complete all three Quests in a 1-week period to maintain or progress levels for the following week. Your next week’s DiDi Advance level is determined based on your current weeks Quest performance at 11:59pm every Sunday.
I had enough trips for the week. Why didn’t I go up a level?
Your next week’s DiDi Advance level is calculated based on your current weeks Quest performance at 11:59pm on Sunday night. Your account will automatically be updated to your new level at 12:00am on Monday.
You will need to maintain your weekly AR (Acceptance Rate) and CR (Completion Rate). These can fluctuate if you’re not accepting or completing enough trips. To ensure that you are on track to reach your desired level next week, you will need to make sure that your rates meet the requirements for the level by 11:59pm on Sunday night.
What happens if I’m close to reaching the next level at the end of the week?
Your DiDi Advance performance resets on every Sunday night at 11:59pm, when we finalise your level for the next week. There’s no carry-over – your trip total, AR, and CR will reset to zero at 12:00am Monday.