Introducing a very low 5% services fee and revised rider fares from 2nd December 2018 to Melbourne and Geelong.

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Driver-partner services fee changes

DiDi is lowering the services fee it charges driver-partners from 20% to 5% (inclusive of GST). This means DiDi driver-partners will earn 95% of every fare (excluding tolls, levies and other charges paid to third parties).

We care about your earning potential and we know actions speak louder than words.

Example:
In Melbourne, if a rider is charged a trip fare of $50.

Rideshare DiDi Old DiDi NEW Example Competitor
Services  Fee/ Commission 20% 5% 27.5%
Fare paid to driver-partner $40 $47.5 $36.25
Note: prices are inclusive of GST, but exclusive of levy, tolls and other charges payable to third parties and the above fees charged by the example competitor may change at any time.

Example Ride:
Start Point: Melbourne CBD
Drop off point: Lygon St, Brunswick
Time: 20min, Distance: 6.8km

Estimated rider fees for example ride in Melbourne:

Rideshare DiDi Old DiDi NEW Example Competitor
VIC Gov Levy $1.10 $1.10 $1.10
Booking Fee $1.10 $0.00 $0.55
Minimum Fare $7.50 $6.98 $7.50
Base fare $2.00 $1.98 $2.00
Rate per km (distance) $1.15/KM $1.08 (for the first 7km)

$0.98 (for every KM after 7KM)

$1.15/KM
Rate per min
(time)
$0.35/MIN $0.30/MIN $0.35/MIN
Rider Fare Total $18.92 (Incl. Levy & Booking Fee) $16.42 (Incl. Levy) $18.47 (Incl Levy & Booking Fee)
Services Fee 20% 5% 27.5%
Driver-partner Earnings (After Services Fee) $13.46 $14.55 $12.19
Note: the table above serves only as an example of how much a 6.8km trip taking 20 minutes would cost based on the rideshare provider’s standard pricing structure. Prices are inclusive of GST and do not take into account any offers or rewards that may be available to a particular consumer at a particular time. Example competitor rates are based on rates provided on the competitor’s website and are current as at 30 November 2018. The above prices of the example competitor may change at any time.

Rider fare changes

We have revised our fare prices. Fares will continue to be charged based mainly on the actual time and distance of a trip’s route.

What fees are changing?

Our minimum fare, base fare, time fee, distance fees and booking fee have been revised. This means in Melbourne the driver-partner will now earn the following amounts on each component:

  • The minimum fare: $6.63
  • Base fare: $1.88
  • Time fee: $0.29/ minute
  • Booking Fee: We are removing the booking fee that was paid 100% to DiDi to reduce costs for riders without any impact to driver-partners
  • Distance fare:  $0.93 per km
  • Distance based surcharge: $0.10 per km (This is applied on the first 0-7km of the trip.)

In Geelong

  • The minimum fare: $6.63
  • Base fare: $2.09
  • Time fee: $0.29/ minute
  • Booking Fee: We are removing the booking fee that was paid 100% to DiDi to reduce costs for riders without any impact to driver-partners
  • Distance fare:  $1.00 per km
  • Distance based surcharge: $0.10 per km (This is applied on the first 0-7km of the trip.)

What fees are not changing?

Waiting fees, cancellation fees, tolls, levies and fees paid to third parties will remain the same.

Why do I earn more for the first 0-7km of a trip? What is the distance based surcharge?

This is a 10c per km surcharge charged to riders that is added on top of the regular distance fee for the first 7km of every trip to ensure your efforts for shorter trips are recognised. This surcharge does not apply after the first 7km.

New Rider Fare Breakdown in Melbourne

Base Fare                               1.98

Government Levy                   1.10

Distance Fare per km             0.98

Distance Surcharge (per km applied for first 0-7km of trip)            1.08

Time per/min                           0.30

Cancellation fee                      6.00

Waiting fee per min                 55c

Minimum Fare                        6.98

After 5% services fee, driver-partners earn in Melbourne (rounded to nearest cent):

Base Fare                               1.88

Distance Fare per km             0.93

Distance Surcharge (per km applied from first 0-7km of trip)                        0.10

Time                                        0.285

Cancellation fee                      6.00

Waiting fee                              53c

Minimum Fare                        6.63

We’re stepping up our game to increase demand with more affordable rides for riders. At the same time, we’re making sure driver-partners aren’t negatively impacted by these changes. Who says that we can’t keep everyone happy?

Now there are more reasons to choose DiDi.